Our communities have told us they  want transparency in communications.

They want to know what contribution will be made locally by development and activity. They want reassurance that some of the benefits from our industry’s activity will be available locally, and that benefits won’t all go elsewhere while the local community bears any risks and sustains any impacts.


  • 13 Community Panel meetings held in Hawera, South Taranaki and Dunedin, Otago with videolink to Invercargill, Southland

  • 10 Hui with mana whenua over 2015-16


In addition to building local relationships through community panels, we engage with specific interest groups and directly with iwi, mana whenua and mana moana interests as appropriate in our areas of activity. For some we have formalised a relationship  agreement, which commits each party to respectful engagement and a path of learning from each other.


We work to build mutual understanding with the local communities where we operate.

Our goal is to build mutual respect, and gain a better understanding of our local community and environments, and in turn to build understanding of  how we work and what we do.

To us, successful engagement is measured by the extent to which parties feel they have communicated their perspective on an issue, been listened to and understood how their views have been accounted for.

In 2013 we began work to establish community panels in our main areas of activity – South Taranaki and the Southern South Island. We identified community representatives, pulling together local business, youth, environmental, social services and mana whenua perspectives.

Panels also help to guide our local investment, outlined below.

Feedback from the panels was instrumental in determining material issues to include in this report, as outlined on page 28.

We signed relationship agreements with more than two dozen organisations committing to a process of regular, respectful dialogue.

The company’s chief executive, technical project leaders and other staff regularly met with community groups. This helps to grow understanding of feedback right across the business. We believe this makes us more responsive.


Kaheru Consultation

Following our decision to surrender the Kaheru exploration permit, located off the Patea River mouth, South Taranaki, and expire the associated resource consents for exploration drilling, we undertook a final round of face-to-face consultation with meetings held in May 2016, from Whanganui, South Taranaki to New Plymouth.

This wrapped up engagements we had held over the previous three years, keeping key community groups including iwi, fishing groups, local authorities, Port and community groups informed of the project’s progress.



Each Community Panel produces a Letter of Expectations, outlining their expectations of us.  This is available on panel websites here.

Panels hold us to account over their expectations through a formal annual performance review.  Detail is also included in this report under  ‘Performance Data’, page 34. Read more on the website here.

By working directly with local representatives we can better understand and take account of the views of their communities, which helps us foresee and appropriately manage challenges. Two-way engagement allows us to more effectively share information about how we operate, and allows for regular conversations focussed on developing mutual benefits, including how we invest at the  local level